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Refund Policy

Effective Date: May 1, 2026

At Colorful Lovers Consulting, we are committed to providing high-quality HACCP binders, checklists, and food safety resources to support your operation.

Refund Policy - the basics

Returns

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Due to the nature of our products, returns are only accepted for items that arrive damaged or defective. To request a return, please contact us within 5 days of delivery with a description and photos of the issue.

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Refunds

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Once your request is reviewed and approved, refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.

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Exchanges

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If your item arrives damaged or incorrect, we will provide a replacement at no additional cost.

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Non-Returnable Items

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All other sales are considered final. We do not accept returns for items that have been used, opened, or purchased in error.

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Order Issues

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If you experience any issues with your order, please contact us within 5 days of delivery so we can assist you promptly.

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Contact Us

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For questions about returns or refunds, please reach out through our website or email.

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